Terms of Service

Effective Date: April 17, 2026  |  Last Updated: April 17, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Imos ("Company," "we," "us," or "our"), the operator of the website located at imos-pizzza.click (the "Website"). By visiting, browsing, registering an account on, or placing an order through our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy, which is incorporated herein by reference.

If you are accessing or using our Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and by doing so, you agree to these Terms on behalf of that entity. In that case, "you" and "your" shall refer to such entity.

These Terms apply to all visitors, users, customers, and others who access or use our Website, mobile applications, online ordering systems, and any related services offered by Imos (collectively, the "Services"). Your continued use of the Website following the posting of any changes to these Terms shall be deemed your acceptance of those changes.

You must be at least 13 years of age to use this Website. By using our Website and Services, you represent and warrant that you meet this minimum age requirement. If you are under the age of 18, you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Imos is a food service business operating in the United States that offers customers the ability to browse our menu, place food orders online, and access information about our products and offerings. Our Services include, but are not limited to:

• Online ordering of food products, including pizzas, appetizers, sides, beverages, and other menu items;
• Providing information about our locations, hours of operation, and contact details;
• Processing payments for food orders through our Website;
• Facilitating delivery and/or carryout orders as available in your area;
• Providing promotional offers, discounts, loyalty programs, and special deals to registered users or subscribers;
• Customer support and inquiry resolution via email or other communication channels;
• Providing nutritional and allergen information for menu items where available.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services. Menu items, prices, availability, and service areas are subject to change without notice.

We make no guarantee of continuous, uninterrupted access to our Website or Services. Temporary interruptions may occur due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control.

3. User Accounts and Registration

Certain features of our Website may require you to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any security breach.

We reserve the right to suspend or terminate your account at our sole discretion, including if we determine that you have violated these Terms or engaged in any conduct that we deem harmful to us, our customers, or third parties. You may not transfer your account to any other person or entity without our prior written consent.

4. User Obligations and Prohibited Activities

By using our Website and Services, you agree to comply with all applicable federal, state, and local laws and regulations of the United States. You further agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website.

You agree that you will not engage in any of the following prohibited activities:

• Submitting false, inaccurate, or misleading information when registering, ordering, or communicating with us;
• Using the Website for any fraudulent purpose, including but not limited to placing fraudulent orders or making unauthorized payment transactions;
• Attempting to gain unauthorized access to any part of our Website, servers, databases, or systems;
• Introducing viruses, malware, spyware, ransomware, or any other harmful or malicious code to our systems;
• Using any automated tools, bots, scrapers, or crawlers to access, scrape, or collect data from our Website without our prior written consent;
• Posting, transmitting, or sharing any content that is defamatory, harassing, abusive, obscene, discriminatory, or otherwise objectionable;
• Violating any applicable laws or regulations, including those related to consumer protection, data privacy, and food safety;
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity;
• Attempting to probe, scan, or test the vulnerability of our systems or networks;
• Disrupting or interfering with the security or normal operation of our Website, servers, or networks;
• Reselling or commercially exploiting any part of our Services without our express written permission;
• Using our Website to collect personal information about other users without their consent;
• Circumventing or disabling any technological measures we use to protect our Website or its content.

Violation of any of these prohibitions may result in immediate termination of your access to our Services and may expose you to civil or criminal liability under applicable law, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state cybercrime statutes.

5. Orders, Payments, and Pricing

All orders placed through our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including orders that we suspect to be fraudulent or placed in violation of these Terms.

5.1 Pricing

All prices listed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without notice. We make every effort to display accurate pricing, but in the event of a pricing error, we reserve the right to cancel your order and notify you of the correct price before processing payment.

5.2 Payment Methods

We accept various forms of payment as indicated on our Website at the time of checkout. By submitting a payment, you represent and warrant that you are authorized to use the selected payment method and that the payment information you provide is accurate and complete. You agree to pay all charges incurred in connection with your order, including applicable taxes and delivery fees.

5.3 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you believe there is an issue with your order — such as receiving incorrect items, missing items, or a product that does not meet quality standards — please contact us promptly at [email protected]. We will review your complaint and, at our sole discretion, may offer a refund, credit, or replacement. Refunds, if approved, will be processed using the original payment method.

5.4 Promotions and Discounts

Any promotional codes, coupons, or special offers are subject to the specific terms and conditions associated with each promotion. Promotions may be time-limited, may not be combined with other offers, and may be subject to availability. We reserve the right to modify or cancel any promotion at any time without prior notice.

6. Delivery and Carryout

Delivery services are subject to geographic availability, delivery hours, and minimum order requirements as specified at the time of checkout. Estimated delivery times are provided for informational purposes only and are not guaranteed. We are not responsible for delays caused by factors beyond our control, including but not limited to traffic, weather conditions, or third-party delivery partners.

Title and risk of loss for food products pass to you upon delivery or carryout pickup, as applicable. If you are not present at the delivery address at the time of delivery, we may leave your order at the designated location at your risk.

7. Intellectual Property Rights

All content on our Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, menu designs, software, source code, and the overall look and feel of the Website (collectively, the "Content"), is the exclusive property of Imos or its content licensors and is protected by United States copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Website and its Content solely for your personal, non-commercial use in connection with placing orders and accessing information about our Services. This license does not include the right to:

• Reproduce, distribute, publicly display, or publicly perform any Content without our prior written consent;
• Modify, create derivative works from, or adapt any Content;
• Use any Content for commercial purposes or for any public display;
• Remove or alter any copyright, trademark, or other proprietary notices from our Content.

Any unauthorized use of our Content may violate copyright laws, trademark laws, privacy and publicity laws, and applicable regulations and statutes. The "Imos" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Imos. You may not use such marks without our prior written permission.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement, and we will investigate and respond in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

8. User-Submitted Content

If you submit any reviews, comments, feedback, suggestions, or other content to our Website ("User Content"), you grant Imos a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media. You represent and warrant that you own or have the necessary rights to submit such User Content and that it does not violate any third-party rights or any applicable law.

We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms, is offensive, or is otherwise inappropriate, without notice to you.

9. Food Safety, Allergen Notices, and Health Disclaimers

We take food safety seriously and strive to comply with all applicable federal and state food safety regulations, including those enforced by the U.S. Food and Drug Administration (FDA) and applicable state and local health departments.

Nutritional information provided on our Website is approximate and may vary based on preparation methods, ingredient variations, and serving sizes. Such information is provided for general guidance only and should not be relied upon as a substitute for professional nutritional or medical advice.

10. Disclaimer of Warranties

YOUR USE OF OUR WEBSITE AND SERVICES IS ENTIRELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

IMOS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS ORDERED THROUGH OUR WEBSITE BEYOND WHAT IS REQUIRED BY APPLICABLE FOOD SAFETY LAWS.

Some states do not allow the exclusion of implied warranties, so the above exclusions may not fully apply to you. In such cases, any implied warranties are limited to the minimum scope and duration permitted by applicable law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL IMOS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF OUR SERVICES (EXCEPT WHERE SUCH LIMITATION IS NOT PERMITTED BY APPLICABLE LAW);
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY BUGS, VIRUSES, OR HARMFUL CODE TRANSMITTED TO OR THROUGH OUR WEBSITE BY THIRD PARTIES;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO IMOS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you in their entirety.

12. Indemnification

You agree to defend, indemnify, and hold harmless Imos and its officers, directors, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or Services;
• Your User Content or any content you submit to the Website;
• Your violation of any applicable law, regulation, or third-party rights;
• Any fraudulent, negligent, or willful misconduct on your part;
• Any dispute between you and another user or third party.

We reserve the right to assume exclusive control and defense of any matter otherwise subject to indemnification by you, at your expense, and you agree to cooperate with our defense of any such claim. You will not settle any such claim without our prior written consent.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Imos. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any third parties or their websites.

You acknowledge and agree that Imos shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third-party content, goods, or services available on or through any such websites or services. We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites that you visit.

14. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. To the extent applicable, our data practices may be subject to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) for general consumer protection purposes. Please review our Privacy Policy carefully at imos-pizzza.click.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Imos primarily operates, without regard to conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms or your use of our Services shall be brought exclusively in the appropriate federal or state courts of competent jurisdiction within the United States.

By using our Services, you hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such action or proceeding. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

To the extent that any applicable consumer protection law of your jurisdiction grants you rights that cannot be waived by contract, nothing in these Terms shall be construed to limit those rights.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within this period, either party may proceed to formal dispute resolution as set forth below.

16.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT, YOU AND IMOS AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, RATHER THAN IN COURT. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Arbitration proceedings shall be conducted in the English language. Any in-person arbitration hearings shall take place at a location mutually agreed upon by the parties. The arbitrator shall have authority to award the same damages and relief that a court could award, subject to the limitations set forth in these Terms.

16.3 Class Action Waiver

YOU AND IMOS EACH AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

16.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to preserve the status quo pending arbitration.

17. Term and Termination

These Terms shall remain in full force and effect for as long as you continue to use our Website or Services. We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of our Website and Services, with or without notice, for any reason, including but not limited to:

• Your violation of any provision of these Terms;
• Conduct that we believe is harmful to us, our customers, or third parties;
• Requests by law enforcement or government agencies;
• Extended periods of inactivity;
• Technical or security issues;
• Our decision to discontinue or materially modify our Services.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use our Services will immediately cease. Provisions of these Terms that, by their nature, should survive termination — including but not limited to Sections 7 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 15 (Governing Law), and 16 (Dispute Resolution) — shall survive any termination of these Terms.

18. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms of Service at any time at our sole discretion. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide notice through our Website or by email. The most current version of these Terms will always be available at imos-pizzza.click.

Your continued use of our Website or Services after any modifications to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of our Website and Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

19. Force Majeure

Imos shall not be liable for any failure or delay in the performance of its obligations under these Terms arising out of or caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flooding, epidemic, pandemic, war, acts of terrorism, civil unrest, government actions, strikes, labor disputes, power outages, internet disruptions, or failures of third-party service providers. In such events, we will make reasonable efforts to notify you and resume normal operations as soon as practicable.

20. Severability

If any provision of these Terms of Service is found by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, consistent with the original intent of the parties.

The failure of Imos to enforce any right or provision of these Terms shall not be construed as a waiver of that right or provision. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach of the same or any other provision.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on our Website, constitute the entire agreement between you and Imos with respect to your use of our Website and Services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter hereof.

In the event of any conflict between these Terms and any other agreement you have with us, these Terms shall govern unless the other agreement expressly states otherwise in writing.

22. Electronic Communications and Consent

By using our Website and Services, you consent to receive electronic communications from us, including but not limited to order confirmations, receipts, promotional emails, service updates, and other notices. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

23. Accessibility

Imos is committed to ensuring that our Website is accessible to all users, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and applicable web accessibility standards. If you experience any accessibility issues with our Website, please contact us at [email protected] so we may address your concerns.

24. Contact Information

If you have any questions, concerns, or inquiries about these Terms of Service, or if you need to contact us for any reason related to your use of our Website or Services, please reach out to us using the contact information below:

We will make every reasonable effort to respond to your inquiries within a timely manner. For urgent matters related to food safety or order issues, please contact us immediately via email at [email protected].